Privacy Policy

Last updated: January 06, 2022

ESKA Valve ("the Company", "we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use the ESKA Valve website (the "Site"). The Company is the data controller. This policy is prepared in line with Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data We Collect

Contact data: name, surname, email address, phone number, company name and message content that you send us through forms or email.
Usage data: IP address, browser type and version, device and operating system, pages visited, date and duration of visit, and referring address.
Cookie data: preference and usage information collected through cookies (see Section 6).

2. Purposes of Processing

To provide, maintain and secure the Site
To respond to your inquiries and quote requests
To communicate with you about our products and services
To analyze Site usage and improve the Site
To comply with legal obligations

3. Legal Bases

We process personal data based on legal obligation, the performance or preparation of a contract, our legitimate interests (provided they do not override your fundamental rights and freedoms), and your explicit consent where required.

4. Sharing and Transfers

We do not sell your personal data. We may share it only as necessary, and only for the purposes above, with:

Service providers for hosting, email and analytics
Public authorities and courts where required by law
Relevant parties in the event of a merger, transfer or sale of the Company

If our service providers are located outside Turkey, your data may be transferred abroad in accordance with Article 9 of KVKK (and applicable GDPR safeguards), with appropriate protections in place.

5. Retention

We keep your data for as long as needed for the purposes above and to meet legal retention obligations. Afterwards it is deleted, destroyed or anonymized.

6. Cookies

The Site may use cookies to function properly and to collect usage statistics. You can delete or block cookies in your browser settings; some Site features may not work as a result.

7. Your Rights

You may contact us to:

Learn whether your data is processed and request information about it
Learn the purpose of processing and whether it is used accordingly
Know the third parties to whom your data is transferred, in Turkey or abroad
Request correction of incomplete or inaccurate data
Request deletion or destruction of your data
Request that these actions be notified to third parties who received your data
Object to an outcome against you arising from automated analysis
Claim compensation if you suffer damage from unlawful processing

Where GDPR applies, you may also request data portability, restrict processing, and lodge a complaint with your local supervisory authority.

8. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss and misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is not directed at anyone under 18, and we do not knowingly collect personal data from them. If we learn that we have, we will delete it.

10. Third-Party Links

The Site may contain links to websites we do not operate. We have no control over and are not responsible for the content or privacy practices of those sites.

11. Changes to This Policy

We may update this policy from time to time. The current version is always published on this page, and the "Last updated" date will be changed accordingly.

12. Contact

For questions and requests regarding your personal data, contact us at: [email protected]